TERMS AND CONDITIONS
American Wireless is a leading retailer of Pageplus Cellular no contract cell phone and plans in the greater Washington DC area. We work directly with the leading carriers including Pageplus Cellular to bring you outstanding deals and promotions while providing the one on one attention that you need.
Through our personal approach to wireless we have changed the wireless market and how customers interact with carriers. Major wireless carriers such as Pageplus Cellular contract distribution and management services to American Wireless to improve their customer contact points and to reach niche markets that are missed through mainstream marketing. Through viral and non-traditional marketing, American Wireless delivers value to the carrier while delivering an exceptional experience to the customer.
FULFILLMENT AND PROCESSING
We are your one stop source for all your wireless needs including cell phones, plans and services on the PagePlus Cellular network. We pride ourselves in providing a high quality product at an affordable price and getting that to your reach in a convenient manner. Both in our online, telephone and retail sales channels we work closely with warehouse operations and logistics to get your device in record time and best of all most products are in stock at our retail locations for immediate service.
We provide you 24/7 customer care online through our ONLINE TICKETING SYSTEM and additionally provide over the phone and online chat care 7 days a week from 9am - 5pm. You can contact our call center at (800)319-4757 with any questions or concerns.
BILLING AND PRICING
Prepaid phones and service payments are non-refundable due to the nature of the product. Any warranty exchange that may be needed as a result will need to be done directly through the carrier or manufacturer service department. Bill payments are non-refundable and non-transferrable, please make sure that you check the number carefully before making payment as once payment has been applied to the phone number, the funds can not be refunded or transferred to another phone number.
Pricing and promotions on the website is generally for new customer's only, pricing for upgrade or replacement device may defer. Please call the sales department to confirm all pricing and promotions for upgrade or replacement handsets. Based on carrier you may have to pay a required activation fee or equipment change fee, these fees are required for purchase of the handset and are done at the store location at the point of sale.
Pricing and promotions may change at any time at full discretion of American Wireless. We are not responsible for any promotions that may have expired or for any pricing errors at both retail and online sites. It is the responsibility of the consumer to check regarding our latest pricing and may call our consumer sales line at (800)319-4757 regarding any questions regarding pricing or to validate any pricing or promotion. This may also be utilized for calling rates and fees including international calling rates.